You are invited to watch the Competing in the New Age of Retail: How Grocers Can Win webinar on-demand

With the success of online marketplaces, food retailers are challenged to compete on a different level. Bringing consumers into the store to shop requires a differentiating customer experience, integration of new technologies and the streamlining of operational expenses to make strategic investments. Join us in an engaging discussion planned with Charles Zimmerman, former VP for Walmart on what the top grocers are doing to retain customers and deliver revenue while delivering an innovative experience. Topics to be covered include:

  • What does it mean to deliver frictionless checkout?
  • What new innovations are grocers investing in to transform customer experience?
  • How are store footprints changing with online shopping and delivery and pickup services?
  • How does food quality and freshness impact customer experience?

Featured Speaker:

Charles Zimmerman
Retired Vice President of International Design & Construction, Walmart Stores, Inc.

Charles R. Zimmerman recently retired as the vice-president of Design and Construction for the International Division of WalMart Stores, Inc. and is now owner of Global VE. Global VE is focused on worldwide value engineering and capital efficiency consulting. Mr. Zimmerman had held various Design and Construction related positions in both the US and International Divisions of WalMart since 1989. Mr. Zimmerman was focused on Walmart’s corporate energy efficiency goal of reducing the energy intensity of their buildings around the world by a further 20% by 2020 (which was exceeded in 2015). Mr. Zimmerman is a graduate of the University of Arkansas, a registered professional engineer, a member of the Arkansas Academy of Civil Engineers and is a past member of the advisory board for the California Energy Efficiency Center at UC – Davis and the Upper White River Foundation (Ozark Waters Watch). He currently serves on the Boards for Constant Power, Inc., the Dean’s Advisory Council for the Univ. of Arkansas’ College of Engineering, and the Campaign Arkansas Committee. In 2015, Mr. Zimmerman and his wife Susan committed to a $250,000 gift to the U of A college of engineering to support first generation college students pursuing a degree in engineering.

Watch On-Demand

Duration: 60 minutes
Level: Advanced